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Inside Greece’s first smart city: ‘Now you don’t need to know a politician to get something done’

“In the past, residents had to call the vice mayor just to change a broken street lamp,” says Sonia Sofou, a police officer turned civil servant. “Now you don’t need to know a politician to get something done.” The 37-year-old is hard at work in the control room of Trikala, Greece’s first smart city. On…

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